Privacy Policy
Last updated: 20/02/2026
This Privacy Policy explains how Denis Selivan ("we", "us", "our") collects, uses, stores, and protects personal data when you visit or use https://selivanmarketing.com/ (the "Website") and when you place orders through our webshop.
We are committed to processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").
1. Data controller
The data controller responsible for the processing of your personal data is:
Denis Selivan
Rue Victor Hugo 28, 1030 Brussels, Belgium
Enterprise number / VAT number: BE0719.920.340
Email: selivan.marketing@gmail.com
Phone: +32 499 46 88 56
Website: https://selivanmarketing.com
2. Personal data we collect
Depending on how you use the Website, we may collect and process the following categories of personal data:
A. Information you provide directly
- Full name
- Billing address
- Delivery / shipping address
- Email address
- Phone number
- Order details (products purchased, quantities, order notes)
- Payment related information (we do not store full card details if payment is processed by a third party payment provider)
- Messages sent through email or contact forms
- Information related to returns, withdrawal requests, or customer support requests
B. Information collected automatically
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website / source
- Pages viewed and actions on the Website
- Date and time of access
- Cookie identifiers and similar technologies (subject to your cookie preferences where applicable)
C. Transaction and compliance data
- Payment status
- Refund status
- Invoicing and accounting records
- Fraud prevention or security related information (where applicable)
3. Purposes of processing and legal bases
We process your personal data only when we have a valid legal basis. The purposes and legal bases include:
A. Performance of a contract (Article 6(1)(b) GDPR)
We process personal data to:
- Process and fulfill your orders
- Deliver products to you
- Send order confirmations and service communications
- Handle returns, refunds, and withdrawal requests
- Provide customer support related to your order
B. Compliance with legal obligations (Article 6(1)(c) GDPR)
We process personal data to:
- Comply with accounting, tax, and bookkeeping obligations
- Maintain legally required transaction records
- Respond to lawful requests from public authorities when required by law
C. Legitimate interests (Article 6(1)(f) GDPR)
We may process personal data for our legitimate interests, including:
- Operating and securing the Website
- Preventing fraud, abuse, and unauthorized access
- Improving the functionality and performance of the Website
- Managing customer communications
- Establishing, exercising, or defending legal claims
Where we rely on legitimate interests, we ensure that such interests are not overridden by your rights and freedoms.
D. Consent (Article 6(1)(a) GDPR)
Where required, we rely on your consent for:
- Non essential cookies and similar tracking technologies
- Marketing communications (if you actively opt in, where applicable)
You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
4. B2C only webshop
This webshop is intended for consumer purchases only (B2C). We do not accept B2B orders through the webshop checkout.
If you contact us regarding a business order, your contact details may be processed separately for pre contractual communication and manual invoicing outside the consumer webshop checkout process.
5. How we use your personal data
We may use your personal data to:
- Provide access to the Website and webshop features
- Process, ship, and deliver orders
- Communicate with you about your order
- Send transactional emails (order confirmation, shipping updates, refund confirmations)
- Respond to your questions and support requests
- Process returns and withdrawal requests
- Keep financial and tax records
- Detect and prevent fraud or misuse
- Improve Website usability and performance
- Comply with legal obligations
6. Payment processing
Payments may be processed by external payment service providers. We do not necessarily store full payment card details on our servers.
When you make a payment, the relevant payment provider processes your payment data in accordance with its own privacy policy and legal obligations. We recommend that you review the privacy policy of the payment provider used at checkout.
7. Shipping and delivery partners
To deliver your order, we may share necessary personal data with shipping and logistics providers, such as:
- Name
- Delivery address
- Email address (if needed for delivery updates)
- Phone number (if needed for delivery coordination)
- Order reference and shipping details
We share only the data necessary for delivery and related customer service.
8. Service providers and processors
We may use third party service providers to operate the Website and run our business, including services related to:
- Website hosting
- E commerce platform functionality
- Payment processing
- Email communications
- Analytics and performance monitoring
- Security and fraud prevention
- Accounting and bookkeeping support
These service providers may process personal data on our behalf as data processors, under appropriate contractual safeguards where required.
9. International data transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take reasonable steps to ensure an adequate level of protection, for example through:
- An adequacy decision by the European Commission, or
- Standard Contractual Clauses (SCCs), where applicable, or
- Other lawful transfer mechanisms under GDPR
10. Data retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Examples:
- Order and transaction data: retained for the period necessary to fulfill the contract and comply with accounting and tax obligations
- Customer support communications: retained as long as necessary to handle the request and for a reasonable period thereafter
- Technical and analytics data: retained according to operational needs and cookie settings, where applicable
Retention periods may vary depending on legal, accounting, tax, and dispute resolution requirements.
11. Your rights under GDPR
Subject to applicable law, you may have the following rights regarding your personal data:
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time (where processing is based on consent)
- Right to lodge a complaint with a supervisory authority
If you wish to exercise your rights, please contact us at:
selivan.marketing@gmail.com
12. Complaints and supervisory authority
If you believe that your personal data has been processed in violation of applicable law, you have the right to lodge a complaint with your local data protection authority.
If you are located in Belgium, you may contact the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).
13. Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your data, we cannot guarantee absolute security.
14. Children
This Website and webshop are not intended for children, and we do not knowingly collect personal data from children without appropriate legal basis or parental authorization where required.
15. Cookies and similar technologies
We use cookies and similar technologies on the Website. For more information, please see our Cookie Policy and manage your preferences through our cookie banner / cookie settings tool.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be published on this page, with the "Last updated" date shown at the top.
17. Contact
If you have any questions about this Privacy Policy or how we process personal data, please contact:
Denis Selivan
Rue Victor Hugo 28, 1030 Brussels, Belgium
Email: selivan.marketing@gmail.com
Phone: +32 499 46 88 56
Website: https://selivanmarketing.com
This Privacy Policy explains how Denis Selivan ("we", "us", "our") collects, uses, stores, and protects personal data when you visit or use https://selivanmarketing.com/ (the "Website") and when you place orders through our webshop.
We are committed to processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").
1. Data controller
The data controller responsible for the processing of your personal data is:
Denis Selivan
Rue Victor Hugo 28, 1030 Brussels, Belgium
Enterprise number / VAT number: BE0719.920.340
Email: selivan.marketing@gmail.com
Phone: +32 499 46 88 56
Website: https://selivanmarketing.com
2. Personal data we collect
Depending on how you use the Website, we may collect and process the following categories of personal data:
A. Information you provide directly
- Full name
- Billing address
- Delivery / shipping address
- Email address
- Phone number
- Order details (products purchased, quantities, order notes)
- Payment related information (we do not store full card details if payment is processed by a third party payment provider)
- Messages sent through email or contact forms
- Information related to returns, withdrawal requests, or customer support requests
B. Information collected automatically
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website / source
- Pages viewed and actions on the Website
- Date and time of access
- Cookie identifiers and similar technologies (subject to your cookie preferences where applicable)
C. Transaction and compliance data
- Payment status
- Refund status
- Invoicing and accounting records
- Fraud prevention or security related information (where applicable)
3. Purposes of processing and legal bases
We process your personal data only when we have a valid legal basis. The purposes and legal bases include:
A. Performance of a contract (Article 6(1)(b) GDPR)
We process personal data to:
- Process and fulfill your orders
- Deliver products to you
- Send order confirmations and service communications
- Handle returns, refunds, and withdrawal requests
- Provide customer support related to your order
B. Compliance with legal obligations (Article 6(1)(c) GDPR)
We process personal data to:
- Comply with accounting, tax, and bookkeeping obligations
- Maintain legally required transaction records
- Respond to lawful requests from public authorities when required by law
C. Legitimate interests (Article 6(1)(f) GDPR)
We may process personal data for our legitimate interests, including:
- Operating and securing the Website
- Preventing fraud, abuse, and unauthorized access
- Improving the functionality and performance of the Website
- Managing customer communications
- Establishing, exercising, or defending legal claims
Where we rely on legitimate interests, we ensure that such interests are not overridden by your rights and freedoms.
D. Consent (Article 6(1)(a) GDPR)
Where required, we rely on your consent for:
- Non essential cookies and similar tracking technologies
- Marketing communications (if you actively opt in, where applicable)
You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
4. B2C only webshop
This webshop is intended for consumer purchases only (B2C). We do not accept B2B orders through the webshop checkout.
If you contact us regarding a business order, your contact details may be processed separately for pre contractual communication and manual invoicing outside the consumer webshop checkout process.
5. How we use your personal data
We may use your personal data to:
- Provide access to the Website and webshop features
- Process, ship, and deliver orders
- Communicate with you about your order
- Send transactional emails (order confirmation, shipping updates, refund confirmations)
- Respond to your questions and support requests
- Process returns and withdrawal requests
- Keep financial and tax records
- Detect and prevent fraud or misuse
- Improve Website usability and performance
- Comply with legal obligations
6. Payment processing
Payments may be processed by external payment service providers. We do not necessarily store full payment card details on our servers.
When you make a payment, the relevant payment provider processes your payment data in accordance with its own privacy policy and legal obligations. We recommend that you review the privacy policy of the payment provider used at checkout.
7. Shipping and delivery partners
To deliver your order, we may share necessary personal data with shipping and logistics providers, such as:
- Name
- Delivery address
- Email address (if needed for delivery updates)
- Phone number (if needed for delivery coordination)
- Order reference and shipping details
We share only the data necessary for delivery and related customer service.
8. Service providers and processors
We may use third party service providers to operate the Website and run our business, including services related to:
- Website hosting
- E commerce platform functionality
- Payment processing
- Email communications
- Analytics and performance monitoring
- Security and fraud prevention
- Accounting and bookkeeping support
These service providers may process personal data on our behalf as data processors, under appropriate contractual safeguards where required.
9. International data transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take reasonable steps to ensure an adequate level of protection, for example through:
- An adequacy decision by the European Commission, or
- Standard Contractual Clauses (SCCs), where applicable, or
- Other lawful transfer mechanisms under GDPR
10. Data retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Examples:
- Order and transaction data: retained for the period necessary to fulfill the contract and comply with accounting and tax obligations
- Customer support communications: retained as long as necessary to handle the request and for a reasonable period thereafter
- Technical and analytics data: retained according to operational needs and cookie settings, where applicable
Retention periods may vary depending on legal, accounting, tax, and dispute resolution requirements.
11. Your rights under GDPR
Subject to applicable law, you may have the following rights regarding your personal data:
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time (where processing is based on consent)
- Right to lodge a complaint with a supervisory authority
If you wish to exercise your rights, please contact us at:
selivan.marketing@gmail.com
12. Complaints and supervisory authority
If you believe that your personal data has been processed in violation of applicable law, you have the right to lodge a complaint with your local data protection authority.
If you are located in Belgium, you may contact the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).
13. Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your data, we cannot guarantee absolute security.
14. Children
This Website and webshop are not intended for children, and we do not knowingly collect personal data from children without appropriate legal basis or parental authorization where required.
15. Cookies and similar technologies
We use cookies and similar technologies on the Website. For more information, please see our Cookie Policy and manage your preferences through our cookie banner / cookie settings tool.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be published on this page, with the "Last updated" date shown at the top.
17. Contact
If you have any questions about this Privacy Policy or how we process personal data, please contact:
Denis Selivan
Rue Victor Hugo 28, 1030 Brussels, Belgium
Email: selivan.marketing@gmail.com
Phone: +32 499 46 88 56
Website: https://selivanmarketing.com